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26 Jul, 2023
India targets 12% annual merchandise export growth for $1tn vision: DGFT's Santosh Sarangi.
The Indian government aims to achieve USD 2 trillion total export by 2030, one trillion each in merchandise and services.
Santosh Sarangi, IAS, Director General, Directorate General of Foreign Trade, New Delhi, Government of India, today said that currently India's export is USD 450 billion, and to reach USD one trillion mark, the country needs to grow at year-on-year rate of 12%. 'Similarly, in service sector we need to grow at 16.6 percent on an average every year,' Sarangi said at the World Trade Day 2023 programme in Bhubaneswar organised jointly by World Trade Centers in four cities, viz. Mumbai, Bhubaneswar, Jaipur and Goa.
The event focused on creating awareness about international trade's impact on the State's economy and regional growth. The event was marked by a discussion on the theme 'International Trade - Growing Business Across Borders'.
'Odisha needs investment in Pharmaceuticals and Plastics sectors to grow its export scenario. Majority of the exporters are from places like Mumbai, Delhi, Chennai, Gujarat etc and not from interior places of the state like Sambalpur, Bolangir, Raygada etc even though there is huge potential from such places. In order to bridge the gaps, DGFT shall organize workshops focused on e-commerce in collaboration with the State Government. These workshops shall provide end-to-end assistance on on-boarding, payment gateways etc. We will also ensure the facilitation of Export Incentives like RODTEP are made accessible. We have recently signed three FTAs (Free Trade Agreement) and working towards signing more FTAs with countries in near future.' Sarangi added.
In his view, the country's 'World Trade Centers' can help the exporters of the state by handholding them and acting as a bridge between the central as well as the state government to ensure Odisha has a better trade footprint on the global map.
Saswat Mishra, IAS, Principal Secretary, MSME Department, Government of Odisha, spoke about the digital initiatives being undertaken by the state for facilitating the exporters. He announced Air Cargo services starting in September to boost Odisha's exports. 'Stakeholder Meeting has been scheduled where exporters from the state shall discuss with the officials of Indigo Airlines on various export related aspects', he added.
Petula Thomas, CEO of Indo-Australian Chamber of Commerce, highlighted the potential for trade collaborations between India and Australia in various sectors like metals & mining, food processing, and educational services. She highlighted how WTC can act as a great platform for such collaborations where both the countries can work towards better trade relations and surge in bilateral trade.
Vijay Kalantri, Chairman, World Trade Center Mumbai, said, in a statement, 'As India aspires to become a five trillion dollar economy, MSMEs have a major role to play in realising this vision. In terms of economy, we stand at 5th position. In the next 5 years, India aspires to be placed in 3rd position and we need to work towards the goal in a substantial manner which can be achieved through integration with ASEAN, BRICS, BIMSTEC etc. We have potential in sectors like IT, ITes and Pharmaceuticals'.
Source:
economictimes.indiatimes.com
26 Jul, 2023
'We Encourage Removal Of Restrictions On Rice Export': IMF To India.
The International Monetary Fund has said it would 'encourage' India to remove restrictions on export of a certain category of rice, which, it said, would have an impact on global inflation.
The Indian government on July 20 had banned the export of non-basmati white rice to boost domestic supply and keep retail prices under check during the upcoming festive season. This type of rice constitutes about 25 per cent of total rice exported from the country.
There would be no change in export policy of par-boiled non-basmati rice and basmati rice, which forms the bulk of exports, the food ministry had said in a statement.
In the current environment, these types of restrictions are likely to exacerbate volatility on food prices in the rest of the world. They can also lead to retaliatory measures, Pierre-Olivier Gourinchas, Chief Economist, International Monetary Fund (IMF), told a press conference here.
'So, they are certainly something that we would encourage the removal of these types of export restrictions, because they can be harmful globally,' he said in response to a question.
The total exports of non-basmati white rice from India was $4.2 million in 2022-23 as against USD 2.62 million in the preceding year. Major destinations of India's non-basmati white rice exports include the US, Thailand, Italy, Spain and Sri Lanka.
In order to ensure adequate availability of non-basmati white rice in the domestic market and to allay the rise in local prices, the government has amended the export policy from 'Free with export duty of 20%' to 'Prohibited' with immediate effect. The IMF in its latest economic update released here on Tuesday projected India's growth rate to be 6.1 per cent for fiscal year 2024, which is slightly up from 5.9 per cent estimated projection for the same period in April.
'India remains an economy that is growing quite strongly. I mean, it's coming down from really a very strong year in 2022, at 7.2 per cent. That was also revised upwards, by the way -- but still slow down, but still fairly strong growth and fairly strong momentum,' Gourinchas said.
Later in an interview, when asked about India's rice export ban, Daniel Leigh, Division Chief, IMF Research Department, told PTI that the context is clearly, an environment of declining inflation around the world.
'That's important because then it allows monetary policy to ease up and not to start increasing interest rates, which means currencies move around,' he said.
'We see it in the interest of the overall global community to keep that food and energy inflation trend down. Now the challenge is that if we see restrictions in other countries as well as India, we've been very clear that in our view we understand the domestic consideration, but if you see that global impact, then that would go against the reduction in inflation. So our perspective is that such restrictions should be phased out as soon as feasible,' Leigh said.
He also said that India's digital public infrastructure is really world class and it is enabling efficiency gains for businesses.
'Really what is great to see is India sharing its experience with the other members of the G20. Under its presidency of the G20, India is helping to spread the understanding and the opportunities and the risks that we need to talk about when it digitises more generally,' he said.
The Indian economy, Leigh said, has already been very robust. 'But the reforms when it comes to female labour force participation to make it easier for women to stay in the workforce, for the youth to find the kind of training that they need. This is a very dynamic economy. The question is how to maximize the potential,' he said.
'India's economy is growing strongly and also inflation is in the range of the central bank target. So those are positive things and the growth forecast itself is for growth of 6.1 per cent this year. This means that basically 16 per cent of the world economy, one in six of the world's economic growth is coming from India,' he said, Referring to the upward revision of the Indian growth projections, Leigh said this is mainly because of what happened at the end of last year. More government investment, more private investment, give it the economy boost and that has a knock on effect for this year, he said.
'Now we do see growth continuing to be above six next year as well, 6.3 per cent and in the medium term about six per cent. This is the kind of above average growth for the region that is really going to help economic well being,' Leigh said.
Noting that the IMF expects India's inflation to be at 4.9 per cent and then 4.5 per cent next year, he said the monetary policy action really deserves a lot of the credit for this 250 basis point increase in the interest rate since May of last year. 'There's also though the fortunate decline that all of the countries are benefiting from in food and energy prices globally. This is also driving inflation down,' Leigh said.
Source:
ndtv.com
26 Jul, 2023
India, UK concludes 11th round of FTA talks; next meeting in coming months.
India and the UK have held detailed draft treaty text discussions in nine policy areas in the just concluded eleventh round of Free Trade Agreement talks. The commerce and industry ministry said that technical discussions were held across nine policy areas over 42 separate sessions.
On July 18, 2023, the two concluded the eleventh round of talks for the UK-India FTA.
'As with previous rounds, this was conducted in a hybrid fashion - a number of Indian officials travelled to London for negotiations and others attended virtually,' it said.
Commerce and industry minister Piyush Goyal visited the UK on July 10-11 where he discussed with UK’s Secretary of State for Business and Trade, Kemi Badenoch and Minister of State for International Trade, Nigel Huddleston, ways to make progress on the FTA negotiations and wider trade and investment opportunities for the UK and India.
As per the statement, commerce secretary, Sunil Barthwal also visited the UK during the round where he met with senior UK trade officials and took stock of the progress made in the eleventh round of negotiations.
'The twelfth round of negotiations is due to take place in the coming months,' the ministry said.
Source:
economictimes.indiatimes.com
26 Jul, 2023
Land customs stations in NE proposed to be doubled to 50.
The Centre has proposed to double land customs stations in the Northeast to 50 by the end of this financial year, following a surge in the smuggling of narcotics in the region over the past 12 months.
The Central Board of Indirect Taxes and Customs (CBIC), the country's apex indirect taxes body, has identified many porous spots along the country’s borders with Myanmar and Bangladesh.
India shares borders with four countries in the northeast and has 25 land customs stations, of which 20 are fully functional and only 15 have electronic facilities.
'We are planning to take the number to at least 50 by the end of this fiscal,' a senior official told ET on condition of anonymity. All the land customs stations will be equipped with advanced technology infrastructure, artificial intelligence and real-time reporting to stop the smuggling, said another official.
While gold, cigarettes and opium were always smuggled via northeast, the official said there has been a sharp increase in smuggling of psychotropic drugs, both in the form of tablets and syrups.
Generally, decongestant and antihistamine are sent to Myanmar, where they produce methamphetamine tablets and smuggle them back into India, said the official. In 2022, the Guwahati Police alone seized drugs worth `407 crore, out of which psychotropic tablets alone were worth about Rs 200 crore, the official said.
Source:
economictimes.indiatimes.com
26 Jul, 2023
Food Processing Industry Schemes In Rural Areas.
In order to ensure overall development of Food Processing Industries including processing of agro- products, Ministry of Food Processing Industries (MoFPI) has been incentivizing setting up/expansion of related infrastructure through its Central Sector Umbrella Scheme Pradhan Mantri Kisan SAMPADA Yojana (PMKSY), Production Linked Incentive Scheme for Food Processing Industry (PLISFPI) and Centrally sponsored PM Formalization of Micro Food Processing Enterprises (PMFME) scheme across the country including rural areas of Karnataka and thus benefitting and increasing the income of the farmers in the country.
Under component schemes of PMKSY, MoFPI provides mostly credit linked financial assistance (capital subsidy) in the form of grants-in-aid to entrepreneurs. PMKSY is not any region or state specific but demand driven and is implemented across the country including the rural areas of Karnataka. So far, Ministry has approved 41 Mega food Parks, 382 Cold Chain projects, 72 Agro Processing Clusters, 469 Food Processing Units, 61 Creation of Backward & Forward Linkages Projects & 46 Operation Green projects across the country under corresponding component schemes of PMKSY. Out of this, 2 Mega Food Parks, 17 Cold Chain projects, 4 Agro Processing Clusters, 19 Food Processing Units and 3 Creation of Backward & Forward Linkages Projects are located in Karnataka. The completed projects of PMKSY are estimated to benefit more than 32 lakh farmers across the country and more than 1.8 Lakhs farmers in Karnataka.
Ministry also provides financial, technical and business support for setting up/ upgradation of 2 lakh micro food processing enterprises under PMFME scheme. The scheme is operational for a period of five years from 2020-21 to 2024-25 with an outlay of Rs. 10,000 Crore.So far, a total of 38466 micro food processing enterprises have been approved for assistance in the country, out of which 2444 micro food processing units located in Karnataka.
PLISFPI is, inter alia, intended to support creation of global food manufacturing champions and support Indian brands of food products in international market. The Scheme is being implemented over a six-year period from 2021-22 to 2026-27 with an outlay of Rs. 10,900 crores. So far, a total investment of Rs 318.97 Cr has been committed in projects located in Karnataka under the scheme.
At times, the projects approved under PMKSY face delays in obtaining statutory clearances/ certificates from the State Govt. regarding Consent to Establish, Consent to Operate, building plan approval, electricity connection etc. Also, release of matching state funds gets delayed sometimes in centrally sponsored PMFME scheme. Ministry coordinates with stakeholders for removal of these bottlenecks.
This information was given by Union Minister of State for Ministry of Food Processing Industries
Shri Prahlad Singh Patel in a written reply in the Lok Sabha.
Source:
pib.gov.in
26 Jul, 2023
Production linked incentive scheme for Food Processing Industry.
On 31st March 2021, the Union Cabinet approved the Central Sector Scheme - 'Production Linked Incentive Scheme for Food Processing Industry (PLISFPI)' with an outlay of Rs. 10,900 crores, to be implemented from 2021-22 to 2026-27. The scheme consists of three components: incentivizing manufacturing in four major food product segments (Ready to Cook/ Ready to Eat foods, Processed Fruits & Vegetables, Marine Products and Mozzarella Cheese), promoting Innovative/Organic products of SMEs, and supporting branding and marketing abroad for Indian brands. Additionally, the PLI Scheme for Millet-based Products (PLISMBP) was launched in the FY 2022-23 with an outlay of ?800 crore, utilizing the savings under PLISFPI.
Under the scheme, 158 applications have been approved for availing incentives. As per the information received, the beneficiaries have invested 7,427.22 crore (as on 31st March 2023) under the scheme. So far, incentive of 517.604 Crore has been disbursed for the Financial Year 2021-22.
The Government is fully aware of the potential issues that could arise from the PLISFPI scheme. To ensure its effectiveness and fairness, proactive measures were taken during the scheme formulation stage. Various stakeholders were actively engaged, and an extensive consultative process was followed, involving large-scale manufacturers, SMEs, etc. As a result, the scheme guidelines ensure the scheme benefits all stakeholders, including farmers.
Category-II of the PLI scheme, with a specific focus on Innovative and Organic products, is exclusively for eligible MSMEs. 16 applications have been selected under this particular category. Additionally, 22 applicants (out of 30 selected applicants) selected to participate under PLI Scheme for Millet-based products are MSMEs. Apart from the PLI scheme, the government has introduced several other schemes to offer support across entire food value chain, which also helps SMEs in meeting international quality and safety standards for their food products.
The scheme guidelines specify that the entire manufacturing process, including primary processing, of the food products eligible for coverage under the scheme must occur in India, with the exception of additives, flavors, and edible oils. This approach aims to foster a strong value chain that benefits farmers and supports domestic production. These guidelines ensure farmer inclusivity, particularly for small-scale farmers, by guaranteeing remunerative prices for farm produce and higher income.
This information was given by Union Minister of State for Ministry of Food Processing Industries
Shri Prahlad Singh Patel in a written reply in the Lok Sabha.
Source:
pib.gov.in
26 Jul, 2023
Production of Pulses and Vegetable Oils.
The Indian Council of Agricultural Research (ICAR) has assessed the impact for pulses cultivation in different agro-ecologies with respect to soil health, soil microbial biomass, resilience to climate change etc.
Government of India is supplementing the efforts of state governments to encourage diversified production of crops including pulses, coarse cereals, nutri cereals, cotton & oilseeds under National Food Security Mission (NFSM) and horticultural crops under Mission for Integrated Development of Horticulture (MIDH). Government of India also provides flexibility to the states for state specific needs/priorities under Rashtriya Krishi Vikas Yojana (RKVY).
Further, to encourage farmers to adopt alternative crops to paddy, Department of Agriculture & Farmers Welfare (DA&FW) is implementing the Crop Diversification Programme (CDP) under RKVY in the Original Green Revolution States viz; Haryana, Punjab and Western Uttar Pradesh since 2013-14 towards alternative crops like pulses, oilseeds, coarse cereals, nutri cereals, cotton etc. CDP aims at demonstrating alternative crops at farmers field. A pilot project for “Diversification of 4.85 million hectares” in five years (2023-24 to 2027-28) in identified 75 districts of 17 States / Union Territory namely Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Gujarat, Himachal Pradesh, Jammu & Kashmir, Jharakhand, Karnataka, Maharashtra, Madhya Pradesh, Rajasthan, Odisha, Tamil Nadu, Telangana, Uttarakhand and West Bengal representing 14 Agro Ecological Regions of the country has been approved to ICAR-Indian Institute of Farming Systems Research (IIFSR), Modipuram.
While the production of oilseeds is not sufficient to meet the domestic demand of vegetable oils, however, the increased production of pulses has narrowed down the import of pulses to around 9 per cent of the domestic production. In order to enhance the production of oilseeds and pulses, Government is implementing National Food Security Mission (NFSM) in the country. Under NFSM, assistance is given through State Governments to farmers for interventions like cluster demonstrations on improved package of practices, demonstrations on cropping system, seed production and distribution of High Yielding Varieties/Hybrids, improved farm machineries/resource conservation machineries/tools, efficient water application tools, plant protection measures, nutrient management/soil ameliorants, cropping system based trainings to the farmers etc. The production of pulses has increased from 163.20 lakh tonne in 2015-16 to 275.04 lakh tonne in 2022-23 (as per 3rd Advance Estimates) and oilseeds from 252.50 lakh tonne to 409.97 lakh tonne during same period. Further, import of pulses has declined from 58 lakh tonne in 2015-16 to 24.96 lakh tonne in 2022-23.
In addition, the mission also provides support to Indian Council of Agricultural Research (ICAR) & State Agricultural Universities (SAUs)/Krishi Vigyan Kendras (KVKs) for technology back stopping and transfer of technology to the farmer under supervision of Subject Matter Specialists/Scientists. Government has also launched a separate Mission for Oil Palm namely, National Mission on Edible Oils (Oil Palm) in 2021-22. Both, NFSM- Oilseeds and NMEO (OP) mission components are being implemented in the country with an objective to augment the availability of vegetable oils by increasing the production and productivity of oilseeds & oil palm. Further, Targeting Rice Fallow Area (TRFA) under NFSM is implemented for cultivation of pulses & oilseeds in rice fallow of 12 states. RKVY also supports pulses and oilseeds production in the states.
The prices of pulses and oilseeds being sold to the farmers in various states comprise of incentives provided by Government of India under NFSM programme on certified seed distribution of High Yielding Varieties (HYVs) of pulses and oilseeds (except sesame) upto Rs. 5000 per quintal and Rs. 4000 per quintal, respectively and for Hybrids in oilseeds and varieties of sesame upto Rs. 8000 per quintal. Further, Government is also supplying seed minikits of HYVs of pulses and oilseeds free of cost to the farmers.
This information was given by the Union Minister of Agriculture and Farmers Welfare, Shri Narendra Singh Tomar in a written reply in Lok Sabha today.
Source:
pib.gov.in
26 Jul, 2023
One District One Product.
The Ministry of Food Processing Industries (MoFPI) has notified 137 unique products of 713 districts across 35 States/UTs as One District One Product (ODOP) based on recommendations from the States/ UTs and in consultation with the Ministry of Agriculture & Farmer’s Welfare.
15 unique products from all the 24 districts of Jharkhand have been notified by MoFPI as ODOP. These are Peda, Honey, Jaggery, Tomato based products, Chilly based products, Lime based products, Mango based products, Guava based products, Custard Apple based products, Jackfruit based products, Potato based products, Papaya based products, and Minor Forest Produce (Tamarind, Mahua, Chironjee).
ODOP are selected based on agriculture production, presence of micro-food processing enterprises, SHGs/FPOs/Cooperative/micro-enterprises engaged in processing of ODOP, etc. and accordingly modification to the notified list is done based on recommendation of the respective State/UT government.
MoFPI is extending credit linked subsidy to the interested individual/entity for upgradation of existing or setting up of new micro-food processing facility, in accordance with the guidelines of Pradhan Mantri Formalization of Micro Food Processing Enterprises (PMFME) scheme. Establishment of Common Infrastructure projects by FPOs/SHGs/Cooperative/Govt. Entities; Seed Capital to SHG members; Marketing & Branding projects for ODOP; and Capacity Building through training institutions are also supported as per the PMFME scheme guidelines.
This information was given by Union Minister of State for Ministry of Food Processing Industries
Shri Prahlad Singh Patel in a written reply in the Lok Sabha.
Source:
pib.gov.in
26 Jul, 2023
Constitution of Farmer Producer Organizations.
The Government of India has launched the Central Sector Scheme for 'Formation and Promotion of 10,000 Farmer Producer Organizations (FPOs)' in the year 2020 with a total budgetary outlay of Rs.6865 Crores which will enable farmers to enhance their bargaining power, leverage economies of scale, reduction in cost of production and enhancing farmers’ incomes through aggregation of their agricultural produce, thus playing a major role towards sustainable incomes.Under the said scheme, FPOs being provided financial assistance upto Rs.18.00 lakh per FPO for a period of 03 years. In addition to this, provision has been made for matching equity grant upto Rs.2,000 per farmer member of FPO with a limit of Rs.15.00 lakh per FPO and a credit guarantee facility upto Rs.2 crore of project loan per FPO from eligible lending institution to ensure institutional credit accessibility to FPOs. Further, Rs.25 Lakhs are given to CBBOs for hand holding each FPO over a period of five years.
Considering the significance and strategic role of the State Government and its machinery down the line in synergizing the efforts in mobilizing the farmers, offering various services relating to production and post-production and also periodically reviewing the development and functioning of FPOs, the Government has made provisions in Operational Guidelines of the 10,000 Farmer Producer Organizations (FPOs) scheme wherein a State Level Consultative Committee called SLCC is constituted with Additional Chief Secretary/Secretary, In-charge of Agriculture/ Agriculture Marketing as its Chairperson.
In addition to above, under 10,000 FPOs scheme, at district level, a District Level Monitoring Committee (D-MC) is constituted under the Chairmanship of District Collector/ CEO/ Zilla Parishad with representatives of different line departments and experts which provides approval for potential produce clusters in the block and also responsible for overall coordination, monitoring and implementation of the scheme at the district level. Provisions have also been made in Government of India schemes for availing benefits by FPOs.
As on 30th June, 2023, 10,000 FPOs have been allocated to various Implementing Agencies (IAs) out of which 6319 FPOs have been registered across the country.
FPOs started business transactions, the details of work carried by FPOs are as follows:
Supply of quality inputs like seed, fertilizer, pesticides, etc;
Undertaking aggregation of farmer-members’ agri produce for marketing/selling.;
Making available machinery and equipment on custom hiring basis for members;
Undertaking value addition like cleaning, assaying, sorting, grading and processing of agri produce.
This information was given by the Union Minister of Agriculture and Farmers Welfare, Shri Narendra Singh Tomar in a written reply in Lok Sabha today.
Source:
pib.gov.in
26 Jul, 2023
Food testing infrastructure.
Food Safety and Standards Authority of India (FSSAI) under Ministry of Health & Family Welfare, Government of India is implementing a Central Sector Scheme named 'Strengthening of Food Testing System in the Country including provision of Mobile Food Testing Labs (SOFTeL) under which an assistance of Rs. 14.80 Crore has been released to Assam from FY 2016-17 to 2022-23, towards up-gradation of State Public Health Laboratory, Baminimaidan, Guwahati, Assam.
Further, FSSAI has provided assistance in the form of mobile food testing laboratories, Raptor Diagnostic Reader, Frying Oil Monitor, Compact Cabinets, Vehicle Mounted Mobile Freezer Units, portable chill boxes and backpack style box to the State of Assam. FSSAI has also imparted Capacity building of laboratory personnel.
Ministry of Food Processing Industries has also supported one of the project of Govt. of Assam namely State Public Health Laboratory, Guwahati, under the Scheme of Setting up/Up gradation of Food Testing Laboratories with grant in aid of Rs.1.72 Crore. The project got completed on 26.02.2020.
The Government has taken initiatives regarding Food Safety and Consumer Empowerment.
Under Eat Right India, FSSAI has increased awareness of consumers towards healthy, safe and sustainable eating habits. Funds have been provided to States under MoU for various certification programmes and to conduct IEC activities through media for raising consumer awareness. FSSAI has provided assistance of Rs 4.58 crore for FY 21-22 & 22-23, under the annual Memorandum of Understanding (MoU) with the state of Assam for strengthening of State Public Health Laboratory, Guwahati.
Further, FSSAI has also an online grievance portal on Food Safety Compliance System (FoSCoS) namely ‘Food Safety Connect’ where a consumer can register complaint relating to the food articles. Further, Food Business Operators (FBOs) are required to mandatorily display License / Registration number on the invoices/ sale or cash receipts enabling consumers to make informed choices while making food purchase.
Further, regarding empowerment of consumers, the Consumer Protection Act, 2019 has been enacted, which provides for establishment of three-tier quasi-judicial machinery, called Consumer Commissions, at the District, State and National levels to provide simple and speedy redressal to consumer disputes; establishment of a Central Consumer Protection Authority(CCPA), Ministry of Consumer Affairs, Government of India to regulate misleading advertisements and unfair trade practices affecting consumers as a class; simplification of the adjudication process in the Consumer Commissions such as enhancing pecuniary jurisdiction of the Consumer Commissions, filing of complaint from the Consumer Commission having jurisdiction over the place of work/residence of the consumer irrespective of the place of transaction, e-filing and e-payment, videoconferencing for hearing, deemed admissibility of complaints if admissibility is not decided within 21 days of filing; court monitored mediation to facilitate early disposal of cases; provision of product liability; penal provisions for manufacture/sale of adulterated products/spurious goods; provision for making rules for prevention of unfair trade practice in e-commerce and direct selling.
Under the provisions of the Consumer Protection Act, 2019, the Central Consumer Protection Authority (CCPA) has been established w.e.f 24.07.2020 to regulate matters, inter alia, relating to false or misleading advertisements which are prejudicial to the interests of public and consumers as a class.
Provision for filing cases online through e-Daakhil has been introduced in Consumer Commissions at the district, state and national level for speedy and hassle-free resolution of cases.
The National Consumer Helpline (NCH), as a pre-litigation mechanism, has been set up to receive grievances of consumers through telephone (short code 1915), web portal, letters, SMS, emails etc. and Mobile App. These grievances are taken up with the concerned entities for resolution.
Department of Consumer Affairs has launched the 'Jago Grahak Jago' campaign through electronic and print media for consumer awareness and joint awareness campaigns on consumer rights and responsibilities. Department of Consumer Affairs has also launched 'Jagriti', a mascot for empowering consumers and making them aware of their rights. By bringing the Jagriti Mascot, DoCA aims to strengthen its consumer awareness campaign presence in digital and multimedia and reinforce a young empowered and informed consumer as a top-of-mind consumer rights awareness recall brand.
This information was given by Union Minister of State for Ministry of Food Processing Industries
Shri Prahlad Singh Patel in a written reply in the Lok Sabha.
Source:
pib.gov.in
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